The Online Appointment Bookings software enables new patients, existing patients, recall patients and patients with planned treatment to independently book appointments at their convenience from an online booking page.
Patients receive automated confirmation from EXACT that the appointments have been registered in the practice's appointment book.
Receptionists view patient bookings in the appointment book and in the Online Appointments tab. Where online bookings appear in the appointment book they are differentiated by coloured icons: New
Existing
Recall
Planned treatment
Statistics for these online bookings can be tracked in the Feature Usage Report.
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Overview
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Using (workflow, screens and procedures)
Location Support for Online Booking
Matching Reasons to Providers in Online Booking
Patient booking on the Booking Website
Online booking - procedures in the practice
Viewing online payments in Patient Transactions screen
Viewing online appointment bookings in the appointment book
Using New Patient online booking
Using Existing Patient online booking
Using Recall Patient online booking
Workaround: To send ONLY a Hygienist recall link to a Patient
Using Planned Treatment online booking
Using the Online Appointments Tab
Dealing with possible duplicate patient records
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Configuring (setting up and customising)
Configure appointment book, providers, type of patient booking, integration with website:
Checklist-Configure Online Appointment Bookings
Enabling the Online Appointments tab in the Appointment Book
Configuring New Patient online appointment booking per Provider
Configuring Existing Patient online booking per Provider
Configuring Recall Patient online appointment booking
Configuring Planned Treatment online booking
Configuring Online Recalls within EXACT
Configuring Online Recalls on the booking website
Configure the EXACT Online Booking Website Builder
Configure Online Appointment Booking Payments
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Resources (videos, PDFs)
Video - Online Appointment Booking
Online Appointment Bookings User Guide
Online Booking Deposits module