Online Appointment Bookings

OLB_splash_v12.1

The Online Appointment Bookings software enables new patients, existing patients, recall patients and patients with planned treatment to independently book appointments at their convenience from an online booking page.

Patients receive automated confirmation from EXACT that the appointments have been registered in the practice's appointment book.

Receptionists view patient bookings in the appointment book and in the Online Appointments tab. Where online bookings appear in the appointment book they are differentiated by coloured icons:
OnlineBookingIcon-red-NewPatientAppointment New OnlineBookingIcon-blue-ExistingPatientAppointment Existing OnlineBookingIcon-pink-RecallAppointment Recall OnlineBookingIcon-green-PlannedTreatmentAppointment Planned treatment

Statistics for these online bookings can be tracked in the Feature Usage Report.

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icon_Overview_15x12_blu Overview

Purpose

Primary Features

Benefits

Requirements

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icon_Using_15x12_blu Using (workflow, screens and procedures)

Location Support for Online Booking

Matching Reasons to Providers in Online Booking

Patient booking on the Booking Website

Online booking - procedures in the practice

Viewing online payments in Patient Transactions screen

Viewing online appointment bookings in the appointment book

Using New Patient online booking

Using Existing Patient online booking

Using Recall Patient online booking

Manually recalling Patients

Workaround: To send ONLY a Hygienist recall link to a Patient

Using Planned Treatment online booking

Using the Online Appointments Tab

Dealing with possible duplicate patient records

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icon_Configuration_15x12_blu Configuring (setting up and customising)

Configure appointment book, providers, type of patient booking, integration with website:

Checklist-Configure Online Appointment Bookings

Enabling the Online Appointments tab in the Appointment Book

Configuring New Patient online appointment booking per Provider

Configuring Existing Patient online booking per Provider

Configuring Recall Patient online appointment booking

Configuring Planned Treatment online booking

Configuring Online Recalls

Configuring Online Recalls within EXACT

Configuring Online Recalls on the booking website

Configure the EXACT Online Booking Website Builder

Configure Online Appointment Booking Payments

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icon_Resources_15x12_blu Resources (videos, PDFs) icon_OpenInNewWindow_10x10_blu

video-icon_12x12px Video - Online Appointment Booking

video-icon_12x12px Video - Online Recalls

Adobe_icon Online Appointment Bookings User Guide Open in New Window icon

Adobe_icon Managing Online Booking Open in New Window icon

Adobe_icon Configuring Online Booking Open in New Window icon

Adobe_icon Online Booking Deposits module Open in New Window icon

More on this topic...

Overview of Online Appointment Bookings

Using Online Appointment Bookings

Configuring Online Appointment Bookings

See also...

EXACT Online Help

Release notes

EXACT System Requirements

Web Help File Format

Offline Help option and troubleshooting

Software of Excellence User Portal

Getting Started with EXACT

EXACT layout, menus and screen operations

Frequently Asked Questions (FAQs)

Using Alerts, Notes and Messaging in EXACT

Patient data access and usage

Patients

Appointment Books

Automatic Appointment Reminders

iCal Personal Calendar Appointments

Automatic Appointment Follow-ups

Appointment Workflow

Clinipad Electronic Forms and Signatures

Oral Health Surveys

Clinipad Terms and Conditions

Recall Manager

Utilisation Manager / Short Notice List

Marketing Manager

Care Manager

SMS Replies

EasyPost

Tasks

Instant Message

Reporting

Providers, Payors, Specialists

Private Health Claiming

Processing DVA Payor Claims

EXACT Modules

Setup, Configuration, Parameters

Database Maintenance and Troubleshooting

Using the Help Documentation

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Overview of Online Appointment Bookings