New patients:
Patients who are not yet registered with the practice can self-book through the online booking site.
See Using New Patient online booking | Configuring New Patient online appointment booking
Existing patients:
These patients are already registered within EXACT. They have the option of self-booking appointments through the online website.
See Using Existing Patient online booking | Configuring Existing Patient online booking
Recall patients:
EXACT provides an automated means of recalling existing patients and prompting them to self-book online.
See Using Recall Patient online booking | Configuring Recall Patient online appointment booking
Planned Treatment patients:
Those patients due for planned treatment who will not or cannot commit to future booking/s when they depart reception can be SMSed or Emailed a link to a booking web page that is pre-populated with their planned treatment. From here they can self-book at their convenience.
See Using Planned Treatment online booking | Configuring Planned Treatment online appointment booking