Patient use of the Booking Website

To book appointments on the EXACT online booking website (patients)

1. Go to the booking website for the dental practice.
2. Select from the on-screen options:

   

   If you are a CURRENT patient, the software will recognise you through the unique link and set your Patient Type as Existing.

   If you are a NEW patient, you will be presented with a questionnaire that includes First Name, Last Name, Date of Birth, Phone Number, Mobile Number, Email address, Date of last dentist visit, Last dentist location, and Information about your immediate dental needs. Some of these fields are compulsory, and will be indicated as such on the page.

3. Create an appointment as shown above.
4. When you select a time slot you will be asked to select the Enter patient information button to continue.
5. Once you have entered all patient information you will then be asked to Please review your booking.
6. Some dental practices will require a deposit. The booking and deposit payment process is simple to follow.
7. Confirmation depends on you receiving an Email or SMS code, and then typing it into a screen location.

   You will see a 'Please Wait' message while the Email or SMS is being sent.

   Once sent to you (the patient), you will see a verification code screen online:

   

8. Type in the code that you received.

   If the code is correct, the Deposit and Book now screen appears:

   

9. Click the Deposit and Book Now button to start the deposit payment:

   

10. Complete the payment details in this screen and then click the Pay button.

    You will briefly see an acknowledgement of payment:

    

    While the software adds your appointment to the dental practice Appointment Book you will see a submission notice: 'Your appointment is submitted, but not confirmed'.

    

11. Wait as long as a few minutes.

    When the appointment has been successfully scheduled in the practice Appointment Book you will see the scheduled message: "Your appointment is scheduled. We look forward to seeing you."

    

See also: The patient booking has various consequences in the dental practice - see Online booking - procedures in the practice