Online booking - procedures in the practice

EXACT automatically does the following with an online booking by a patient:

Patient File:

EXACT creates a patient file for any New online patients.

Appointment:

Online Bookings appear in the appropriate place in the appointment book, where practitioners can open them to see all booking details, and online bookings also appear in the Online Bookings tab in the Appointment Book:

OLB-IntoApptBook-01

Patient Transaction:

Practitioners can open the patient file's Patient Transaction details to view payments, including the Authorisation IDs for online payments:

ViewTransactionsOLB

In the View Transactions window patient payments have the prefix "OLB" in the Particulars column, followed by the Authorisation ID (AuthID):

ViewTransactionsOLB-zoom

Double-click the payment to view details of the Authorisation ID in the Comment field. Double-click the payment to view details of the Authorisation ID in the Comment field. This Authorisation Code matches records in the Stripe banking software for the practice.

AuthorisationID

IMPORTANT: The amounts stated in EXACT are before service charges by the third party banking, so these amounts are not exactly the same as those going into your bank account.

Emailed Online Payment Receipt:

EXACT automatically creates an emailable payment receipt.

View the email from File > Email... : Outbox tab

OLBPaymentReceipt

NOTE: This Receipt is based on an editable Email Template: .OLB_RECEIPT_EMAIL. See Online Booking Receipt Template

More on this topic...

Viewing online payments in Patient Transactions screen

See also...

Using Online Appointment Bookings

Practice Locations for Online Booking

Matching Reasons to Providers in Online Booking

Patient use of the Booking Website

Viewing online appointment bookings in the appointment book

Using New Patient online booking

Using Existing Patient online booking

Using Recall Patient online booking

Using Planned Treatment online booking

Using the EXACT Online Appointments tab

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Viewing online payments in Patient Transactions screen