Oral Health Surveys

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Oral Health Surveys are a simple but effective means for dental practices to prompt patients for their feelings on the aesthetics of their smile. Once discussed with patients, these surveys often lead to additional cosmetic treatment.


Oral Health Surveys can be conducted from printed forms or by means of Clinipad, and they integrate seamlessly into the appointment workflow manager.
Oral Health Surveys are available from EXACT v11.3 SP7 onwards.

Oral Health Surveys are enabled by default, which causes the appointment workflow Arrivals screen to pop up with a prompt. See Configuring Oral Health Survey settings if you wish to disable this prompt.

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icon_Overview_15x12_blu Overview

Purpose | Features | Benefits | Requirements, Limitations

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icon_Using_15x12_blu Using - workflow, screens and procedures

Normal workflow

Questions added in v12.6

Question for direct marketing permission

Contact Lists, Patient Queries for Oral Health Surveys

Sample Clinipad Oral Health Survey

Issuing a Clinipad Oral Health Survey

Issuing a Clinipad Oral Health Survey when it is not due

Issuing a PRINTED Oral Health Survey from Reception

Transcribing print-form Oral Health Survey data into EXACT

Review with the patient

Creating a new Oral Health Survey from the Clinic

Create a standard procedure for co-duties

Showing / hide the Oral Health Survey tab in the Chart screen

Troubleshooting and FAQ

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icon_Configuration_15x12_blu Configuring - setting up and customising

Configuring Oral Health Survey settings

Editing questions in the Oral Health Survey

Adjusting the survey due period and the minimum age

Configuring a printable Oral Health Survey template:

- Importing the DEFAULT Oral Health Survey print template

- Customising an Oral Health Survey print template

Creating a std procedure for co-duty appointments

Configuring Security Settings for Oral Health Surveys

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icon_Competencies_15x12_blu Competencies - check your skills

Competencies Checklist

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icon_Resources_15x12_blu Resources - videos, PDFs icon_OpenInNewWindow_10x10_blu

video-icon_12x12px Portal video v12.6 Release - see the Oral Health Surveys video on this blog page Open in New Window icon

video-icon_12x12px Portal video: New Features Webinar, v11.3 SP7 and v11.4, including Oral Health Surveys

Adobe_icon Oral Health Surveys User Guide

Adobe_icon Oral Health Surveys Competencies Checklist

More on this topic...

Overview of Oral Health Surveys

Using Oral Health Surveys

Configuring Oral Health Surveys

Competencies to be achieved for Smile Surveys

See also...

EXACT Online Help

Release notes

EXACT System Requirements

Web Help File Format

Offline Help option and troubleshooting

Software of Excellence User Portal

Getting Started with EXACT

EXACT layout, menus and screen operations

Frequently Asked Questions (FAQs)

Using Alerts, Notes and Messaging in EXACT

Patient data access and usage

Patients

Appointment Books

Automatic Appointment Reminders

iCal Personal Calendar Appointments

Automatic Appointment Follow-ups

Online Appointment Bookings

Appointment Workflow

Clinipad Electronic Forms and Signatures

Clinipad Terms and Conditions

Recall Manager

Utilisation Manager / Short Notice List

Marketing Manager

Care Manager

SMS Replies

EasyPost

Tasks

Instant Message

Reporting

Providers, Payors, Specialists

Private Health Claiming

Processing DVA Payor Claims

EXACT Modules

Setup, Configuration, Parameters

Database Maintenance and Troubleshooting

Using the Help Documentation

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Overview of Oral Health Surveys