For a quick reference see The Instant Message main screen.
Instant Message enables fast text communications between EXACT users on a network.
Overview
Requirements for Instant Message
Using (Workflow, screens and procedures)
The Instant Message main screen
Sending an Instant Message to selected EXACT users
Sending an Instant Message to all EXACT users
Filtering the Quick Note list by Type
Viewing ALL Quick Notes in the list
Creating and sending a Panic message
Troubleshooting Instant Message
Configuring (Setting up and customising)
Adding Instant Message shortcut to Workspace Bar
Creating, Editing, Deleting Quick Notes
Creating, Editing, Deleting Quick Note TYPES
Configuring the audio alert per User
Configuring default message minimisation
Resources (Videos, PDFs 
)
Training Competencies Checklist
