Features of Instant Message

Purpose

Features

Benefits

Requirements

 

 

 

 

Simple functionality

The messaging window is accessible, opens quickly, and is easy to use.

IM-MainScreen_200px

Quick Notes

Frequently-used notes can be saved as Quick Notes and inserted into messages with a few clicks.

IM-QuickNote1

Panic option

A panic message can be pre-configured or created on-the-fly and quickly sent system-wide.

SendPanicFeature

Minimise instant messages by default per user

From v11.6 it is possible to configure EXACT (per user) to automatically minimise incoming instant messages, and indicate their arrival with only an audio beep. This doesn't apply to panic button messages.

If you try to close EXACT you will be prompted to deal with any minimised instant messages.

Customise the audio notification

Customise the audio option from Configure > User Settings...

IM-ConfigAudio

Possible to send messages to the same computer

From v11.3 it is possible to send messages to another logged in user on the same computer (this was not possible in earlier versions).

Continuity of service even for brief network interruptions

EXACT enables messages to be sent even when there are brief interruptions in the network. If a message is not delivered for some reason (such as network delay), it will remain in a pending state for 20 seconds, and will be sent within this 20 seconds if the connectivity problem is resolved.

EXACT delivers messages to every computer where a user is logged on

Normally a user is only logged on to one computer, and the user's own name does not display in their own instant message list.

However, a user who has logged into two or more instances of EXACT will be able to see their own name in the Instant Message user list. In this case, when a new instant message is sent to this name, that message will be sent to all EXACT workstations that have that user name logged on, because EXACT cannot know at which computer the user is physically located.

See also...

Overview of Instant Message

Purpose of Instant Message

Benefits of Instant Message

Requirements for Instant Message

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Benefits of Instant Message