Using the Help Documentation

See also: video-icon_12x12px Using Web Help

To achieve the most benefit from the Help documentation, please note the following:

Javascript:

Some features of the user documentation depend on javascript for their operation.
If your web browser security settings prohibit the use of javascript and /or ActiveX scripts, some features - such as the 'Search' function - will not work.

It is safe to temporarily enable these (allow blocked content to run) while using the Help documentation, provided you do not have any other web pages open.

To do this, click the warning message displayed when you first open the Help file, and choose "Allow Blocked Content". When you exit from the Help screen, your web browser should reinstate blocking.

Internet Explorer:

If you are using Internet Explorer and some of the text is running off the edge of the screen, click on the Tools button on the Internet Explorer toolbar, then choose 'Compatibility View Settings' and make sure that the View all websites in Compatibility View option checkbox is ticked.


See these topics below:

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More on this topic...

Parts of the Help Window

Navigation

Emailing a Help topic hyperlink

Emailing Help feedback to SoE

Printing the current Help Topic

Searching the Help

Web Help Troubleshooting

See also...

EXACT Online Help

Release notes

EXACT System Requirements

Web Help File Format

Offline Help option and troubleshooting

Software of Excellence User Portal

Getting Started with EXACT

EXACT layout, menus and screen operations

Frequently Asked Questions (FAQs)

Using Alerts, Notes and Messaging in EXACT

Patient data access and usage

Patients

Appointment Books

Automatic Appointment Reminders

iCal Personal Calendar Appointments

Automatic Appointment Follow-ups

Online Appointment Bookings

Appointment Workflow

Clinipad Electronic Forms and Signatures

Oral Health Surveys

Clinipad Terms and Conditions

Recall Manager

Utilisation Manager / Short Notice List

Marketing Manager

Care Manager

SMS Replies

EasyPost

Tasks

Instant Message

Reporting

Providers, Payors, Specialists

Private Health Claiming

Processing DVA Payor Claims

EXACT Modules

Setup, Configuration, Parameters

Database Maintenance and Troubleshooting

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Parts of the Help Window