iCal Personal Calendar Appointments

Set up EXACT to automatically email appointments in iCalendar (.ics) format to patient Email Inboxes.

With a few clicks patients can include the appointments in their personal electronic calendars, and the calendars will by default pop up a reminder of the appointment.

Available from EXACT v12.4 onwards.

No registration is required; iCal only needs to be enabled and configured.

Overview

Purpose

Features

Benefits

Requirements, Limitations

Using

Workflow, screens and procedures

N/A (this is automated functionality)

IMPORTANT:
When rescheduling appointments Receptionists need to cancel the original appointment. This will cause EXACT to send the patient an ICS that when clicked will remove the original appointment from the patient's calendar.
If Receptionists fail to do this, patients will have the original appointment and the rescheduled appointment in their diaries.

Configuring

Setting up and customising

iCal Configuration

Competencies

Check your skills

Competencies Checklist

Resources

Videos, PDFs

TBD

iCal User Guide

iCal Competencies Checklist