This tab duplicates the functionality in The Short Notice List screen, but for Receptionist convenience it is located in the Appointment Book work area.
It lists appointments for which patients would like to find gaps in the Appointment Book.
The Short Notice List tab is shown by default as the last tabbed item, but it can be moved as required.
Prioritisation in this list
By default the appointments displayed in the Short Notice List tab below the Appointment Book are prioritised as follows:
Note however that within a date there is no prioritisation by Time. So if 10 patients are booked on 1 August, there is no means for practitioners to further prioritise the ordering of those 10 patients. They will however be prioritised over patients who are booked on 2 August.
Hyperlinks in this display:
The Patient column and Appointment column fields are hyperlinked:
Ability to show two appointments for one Patient
IMPORTANT: If you add multiple Short Notice List appointments to this list for one Patient, a maximum of two will show at a time. This provides users the option of booking one appointment ahead of another if no sequence issue exists, and shows them both appointments so that they can make this judgement call.
Drag and Drop option:
Dynamic changes to list of patient appointments on the Short Notice List Tab
The Short Notice List Tab display of patient appointments changes dynamically.
For example:
Two patients are listed, and a gap becomes available.
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When they are both offered a single gap, they are both removed from the list, pending an answer.
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One answers YES and this is confirmed, so that one is booked and removed from the SNL, and the other is re-listed.
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The "Do not contact" filter:
For business purposes it is advisable to have full visibility of patient appointments in the Short Notice List.
However, there are circumstances where patients/appointments should not be contacted, so their names are hidden from the Short Notice List Tab.
From version 11.3 SP4 it is possible to view these hidden patients/appointments by means of a Do not contact filter:
NOTE:
This list includes Patients who have been removed from the Short Notice List. This is to cater for the scenario where someone was removed in error - the site can see whom they have marked as Removed, and manually add them back to the Short Notice List if necessary.
Patients who have been offered a gap are temporarily hidden to the system so that EXACT does not confuse them with further offers, so they do not show in this list.
Circumstances where patients have been set to Do not contact:
