Report Description:
This report is somewhat similar to the Active Patients report, but shows the number of appointments within the report date range, categorised according to the length of time that the patient had to wait to be seen following their arrival, and patient payor category.
A separate section is shown for each selected practice (if Report By Individual Practice is chosen), and a summary with totals from all selected practices.
Each section shows the following information:
Practice |
The practice name for this section. |
Payor |
The patient’s payor category, either NHS (UK only) or Non-NHS. |
< 0 Mins |
The number of booked appointments occurring in the report period, where the patient was seen early for their appointment. |
0 – 5 Mins |
The number of booked appointments in the report period where the patient had to wait between 0 and 5 minutes to be seen. |
5 – 10 Mins |
The number of booked appointments in the report period where the patient had to wait between 5 and 10 minutes to be seen. |
> 10 Mins |
The number of booked appointments in the report period where the patient had to wait more than 10 minutes to be seen. |
No Seating Time |
The number of appointments where there was no ‘seated time’ recorded for the appointment, so no waiting time could be determined. |
Clicking on one of the numeric values will show the patients whose appointments occurred in that category in the reporting period, by displaying the Patient List report in a separate browser window.
Report Parameters:
Report by Individual Practice |
This dropdown allows a choice between showing data for each selected practice separately, or data from all selected practices totalled up in one single summary section. |
Payor Type filter |
Select either All Payor Types, NHS (UK only) or Private, filters by patient payor type. |
Date range |
Defines the reporting period. |
Practices |
Allows selection of all or specific practices within the practice group. |
Dentist |
Allow selection of all or specific dentists (providers). |