Troubleshooting - Lost Connection Alert

- Applies from EXACT v12.6 onwards.

- The alert may indicate that maintenance is necessary from an IT-competent person.

- Please contact the Support Desk if you do not know what to do.

ClinicsOptions

EXACT displays a flashing alert in the workspace bar when a communications connection has been lost.

This empowers the practice to immediately diagnose and potentially independently resolve connection issues.

To respond to the Lost-connection Alert

Alert-NoConnection-PracticeDenied

See also...

Database Maintenance and Troubleshooting

Database Server Icons and Menu

Back up your Data!

MHC

Compressing Images

Restoring Images

Indexes / Repairs

Delete Aged Data

Registering EXACT

Problems Logging on to EXACT

Automated Dataset Authentication

Q&As About Backup, Login and Index Problems

Installing and Updating EXACT

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Database Server Icons and Menu