Monitoring and Matching SMS Replies

To monitor and match SMS Replies from multiple screens

This section describes EXACT's two SMS Replies screens, lists circumstances when user intervention is required, and describes procedures for Appointment Confirmations and Cancellations with either of these screens:

Two near-duplicate screens:

Procedures with either of these screens:

For a general overview of SMS Reply information, see SMS Replies.

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The SMS Replies Tab in the Appointment Book

The SMS Replies Screen

When SMS Replies require user intervention

SMS Reply Appointment CONFIRMATIONS

SMS Reply Appointment CANCELLATIONS

Managing SMS Reply for Contact Lists

Monitoring patient SMS Follow-up responses

The SMS Follow-ups Report

See also...

Using the SMS Replies facility

Note these points for SMS Replies :

Manually contacting Patients by SMS

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The SMS Replies Tab in the Appointment Book