Adding Departure List appointments to Short Notice List (v11.3)

(from EXACT version 11.3 onwards)

To add an appointment to the Short Notice List directly from the Departure List

The procedure here is to book the Patient as normal in the Appointment Book, but also to add the appointment to the Short Notice List.

  1. If the Provider has not already specified it, ask the patient if they want the appointment to be added to the Short Notice List, to have it as soon as possible.
  2. If the answer is YES, check (select) Add to short notice list.

    DepartureList1-Add

  3. To confirm, check that this patient appointment now appears on the Fill Appointment Gaps screen or the Short Notice List tab.
  4. Click the 1st Avail hyperlink to display the first available slot in the Appointment Book.

    AddToSNLfromDeparture-2

    When the available slot displays, drag the Appointment into the Appointment Book.

    DepartureList1-Drag

Summary: If Short Notice gaps prove suitable, this patient will have an appointment at short notice, otherwise they will revert to an appointment as booked in the Appointment Book.

See also...

Receptionist tasks on patient departure

Using the Departure Task List

Reducing automated "Collect Mobile" prompts

Marking an appointment as Completed

One failure reason for multiple appointments on one day

Scheduling Planned Treatment Appointments from Departure

Facilitating patient online booking of planned treatment

Scheduling Recall appointments from Departure

Processing Custom Tasks from Departure

Processing Payments from Departure

Recording Patient Details from Departure

Collecting Contact Consent from Departure

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Scheduling Planned Treatment Appointments from Departure