There are two “Golden Rules” to follow with regard to administrator users:
NEVERdelete your current administrator user account without first creating a new one. Otherwise, you may find you do not have administration privileges to your own system.
The administrator user should be logged in only for as long as necessary to complete the administration task required. If a provider is also an administrator of the system, they will need two user codes with which they log in - one for their normal use of EXACT as a provider, and one for the administration function.