Patients optionally book appointments online through a configurable booking website.

They receive automated recall, reminder and other notifications by SMS, Email or EasyPost.

EXACT can automatically acknowledge SMSes and Emails that Patients send to the Practice.

The patient file contains detailed personal and dental data from which EXACT generates a pop-up medical history screen for the appropriate practitioners.

An Appointment Workflow Manager ensures that practitioners complete tasks at each point of the patient journey through the practice.

Receptionists work primarily in the Appointment Book, which includes multiple utilities to speed, simplify and streamline their tasks.

EXACT tracks the location and status of patients as they move sequentially through arrival - clinic - departure.

A custom Appointment Workflow ensures that Receptionists fulfil all clinic obligations with each patient.

See also:

Receptionist tasks

Receptionist video series

Clinicians (Dentists and Hygienists) have immediate access to Patient medical history in the form of a screen popup. They work mainly in the Patients interface.

Treatments are predefined in EXACT. When the Provider finalises a treatment, EXACT prompts for planning for the next treatment, which is then defined as a Recall, to be facilitated by EXACT.

Dentists use an innovative Quick Chart to chart treatments.

See also:

Clinician tasks

Clinician video series

Practice Managers control the software configuration and the various tools that enable business success. They automate the dental practice processes with modules such as Utilisation Manager, SMS Replies and Online Bookings, and they monitor business metrics by means of detailed reporting.

See also:

Practice Manager tasks

Practice Manager video series