When a patient is sent an SMS or email message as a reminder about an appointment, an icon will appear alongside the telephone icons in the appointment, to indicate the message has been sent.
The icon for an SMS reminder appears like this:
A sent email reminder will appear like this:
When both an email message and an SMS message have been sent, it will appear like this:
For an SMS message, one of the following six icons may appear, depending on the status:
|
SMS appointment reminder sent to recipient |
|
SMS message received by gateway (not yet delivered) |
|
SMS delivery failed (where SOE is the SMS provider; password is wrong, insufficient credit, etc.) |
|
SMS status unknown (TXTConnecxions / Icetrak / 4Production) |
|
SMS failed or not sent to gateway |
|
SMS status unavailable (other SMS providers) |
When both an email message and an SMS message have been sent, two icons will appear, side by side: the email reminder icon, and whichever of the SMS icons applies.
