Deleting Email Items

To delete email items from the Inbox, Outbox or Sent folders

1. Select the item(s) and click the button in the toolbar at the bottom right-hand corner of the window:

   

   You can also right-click an item, then click "Delete" from the drop-down menu:

   

   You will be prompted to confirm the deletion:

   

2. This gives you the opportunity to change your mind and still click the button to cancel the deletion.

To Read Email in the 'Deleted' Folder

To read an item in the Deleted folder, double-click it, or press when it is highlighted.

Holding the mouse over the icon to the left of the ‘From’ column, displays a Tool Tip window where the complete email text can also be viewed.

To Select Email Items

Items to be deleted can be selected one at a time by clicking on them with the mouse.

To select more than one item, do one of the following:

• To select several individual items, hold down the button, and click the items once with the mouse to select them.
  (Click again to de-select items).
• To select several adjacent items, hold down the button, and click the first item to select, and the last item to select. All items in-between the two items clicked will be selected. If you then wish to de-select some individual items, hold down the button, and click the items once with the mouse.
• To select ALL items in the folder, click the button. Once clicked, it will change to the button. Click it again to deselect all items.
• To select MOST of the items in the folder, click the button, then hold down the button, and click items once with the mouse to de-select them.

Deleted Items

Once you have confirmed you wish to delete items, they are removed from the folder they were in, and are placed in the Deleted folder.

To undelete / restore Email

If you wish to, you can undelete an item by selecting it (as above) and clicking the button.

The Move To... dialog will then display:

Select the target folder from the drop-down menu, and click the button.

The item will be moved to that folder.

To read an item in the Deleted folder

Double-click it, or press when it is highlighted.

To forward a deleted email to another person

Highlight the email and click the button (See To forward)

To mark email as unread

Highlight it and click the button.

To mark email as read

Highlight it, and click the button.

To view more information about an email message

Highlight it and click the button to display the history of the item:

To print an email item

Highlight it and click the button.

To permanently delete email

Highlight it (as above) then click the button.