Forwarding Email

To Forward Email

  1. Double-click on the email received to view the details:

    Read Email example 2

  2. Click on the button.
  3. Select the required patient using the Address Book.
  4. Type any further details as required into the body of the email.
  5. Click ‘OK’ to forward and click ‘Close’ to close the window.
  6. If no further action is required, click on the 'actioned' checkbox in the Inbox next to this email to indicate that no further action is required with regard to this email:

    Actioned checkbox
    To view the email that have been received and actioned, click on the ‘Show Actioned Items’ checkbox at the bottom of the window:

    Show Actioned Items checkbox

See also...

Actioning Email

Checking the status of the Email Server

Replying directly to Email from a Patient

Deleting Email Items

Booking an appointment from the Email Inbox

Viewing Email that has been Received and Actioned

Creating automated Appointment Reminder Email

Next >>

Deleting Email Items