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When an appointment is marked as cancelled, it is removed from the View Day area and stored in the Cancels Tab.
The Cancels Tab enables the practice to easily phone and rebook patients who have cancelled:
To rebook an appointment from the Cancels tab
- or -
To mark a cancelled appointment as Not To Be Rebooked
See If a patient does not wish to re-book a Cancelled appointment
Cancelled Appointment states
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Cancelled Appointment – Default colour. |
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Cancelled Appointment – Various colours (various colours can be set to indicate cancellation reasons, e.g. blue = practice cancelled appointment, as opposed to patient cancelling. |
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Rebooked Appointment. |
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No Rebook Appointment. This is listed in the Patient Recalls Tab and in This Patient's Appointments list in the Edit Appointment window. |
To change the Appointment Status
You can change the appointment status by highlighting a patient in the cancels list, then selecting a status from the Appt Status drop-down list:
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