IMAP option for Incoming Email

EXACT historically used the POP protocol for Email, but from v12.7 the IMAP protocol is optional for incoming Email.

POP is a simple protocol that generally allows the downloading of original messages (not copies) from an Inbox to a local computer, and has few other features.

The Internet Message Access Protocol (IMAP) is a more feature-rich mail protocol used for accessing email on a remote web server from a local client. It stores email messages on the mail server, but allows the end user to view and manipulate the messages as though they were stored locally on the end user's computing devices. Copies of messages and attachments are transferred to an email client only on request, but the originals always reside on the mail server.

Requirements

• EXACT v12.7 or later

To configure IMAP Email in EXACT

1. Select Configure > Email Parameters to open the Email Setup wizard.
2. Select Next>, then Next> again.
3. In the Account Details page of the wizard, do the following:
   • Replace pop with imap
   • Accept the default IMAP port 993, or assign a different port number if required
   • Tick the Use IMAP checkbox Incoming
     (if you leave this unchecked EXACT will continue to use pop3)
     

   

4. Select Next> until the last screen of the wizard displays, then select Finish.

Select a different Inbox folder (optional)

For example, select the ALL Incoming folder as the default folder for incoming IMAP-based Email:

A Superuser (such as a Support person, FIT Team member, Trainer or Technician) can specify your email server Inbox folder, should you require it to be changed.

This is possible by means of the email.server.inbox.folder.imap key: