(This is an extension of Configuring automated Contact options for Short Notice List)
Keyword settings for full automation in v11.3 SP4 and later
SMS Keyword Settings are mandatory for Automated SMS sending:
GAP GONE settings for semi-automation:
If enabled (checked), EXACT will use this specified template as an automated notification to patients that they have not booked the gap by means of their keyword SMS reply, because the gap was no longer available when the practice received the keyword SMS reply.
EXACT has a default template for this, called -GAP GONE, but you can optionally create your own template.
