Monitoring the Effectiveness display

This is a Live, real time display, so if you change a recall date, the list updates immediately.

You can double-click any month for a detailed Month View.

The main screen displays statistics per month:

The main screen displays figures and a colour graphical display per month:

Large Screenshots

Columns:

From v11.3 SP5 the display includes Success percentages:

RecallManager-DisplayScreen1a

How these column figures are calculated:

- (minus) + (plus) / (divided by)

Patients

If a patient has more than one recall, the recall is counted as one

Total Recalls

Total - Inactive - Do Not Recall

Total Success

Booked + Completed

Total Success %

Total Success / Total Recalls

Dentist

Dentist Total - Dentist Inactive - Dentist Do Not Recall

Dentist Success

Dentist Booked + Dentist Completed

Dentist Success %

Dentist Success / Dentist

Hygienist

Hygienist Total - Hygienist Inactive - Hygienist Do Not Recall

Hygienist Success

Hygienist Booked + Hygienist Completed

Hygienist Success %

Hygienist Success / Hygienist

Therapist Recalls

These could constitute part of either the Dentist or the Hygienist figures, depending how you have configured the Recall Manager.

The Effectiveness graphic display has a colour code, and you can mouseover (hover your mouse cursor over) any line to see a detailed tooltip breakdown of recall types. See Interpreting the Effectiveness display.

See also...

Monitoring recall effectiveness

Interpreting the colour display

Differentiating Moved On and Future Bookings

Recall Breakdown Report (Print, Email, Export)

Notepad - My Recalls Procedure

Next >>

Interpreting the colour display