Differentiating Moved On and Future Bookings

When you edit / advance a recall, the result depends on the nature of that recall.

So,

If you recall this booking FutureBooking3RED(failed to be recalled) for 6 months later, the result is MovedOn.

If you recall this booking FutureBooking3(a recall in the future) for 6 months later, the result is FutureBooking2.

The difference? One starts from a failed recall in the past (red icon) and the other starts from a possible future recall (green icon).

Edit Recall:

Result:

Starting from a Failed Recall (in the past, red icon):

MovedOn2

MovedOn

Because it started in the past, we record the fact that this patient did not come in, and we have moved the patient on to a new date. There is a change of recall status, so the colour changes.

Starting from a Future Recall (green icon):

FuturetoFuture

FutureBooking2
(Future booking)

We don't count this as a "Moved On" because the change in recall date is not an appointment failure, but simply a change from one possible date to another possible date. There is no change of recall status, so the colour remains the same.

See also...

Monitoring recall effectiveness

Monitoring the Effectiveness display

Interpreting the colour display

Recall Breakdown Report (Print, Email, Export)

Notepad - My Recalls Procedure

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Recall Breakdown Report (Print, Email, Export)