Double-booking an Appointment

Double-booked appointments are identifiable by bright colouring of the appointment block in the appointment book.

From EXACT version 11.3 SP5 onwards there is an option to configure Appointment Colour Status, where the appointment blocks are coloured according to the patient stage of care within the practice.

However, the double-booking takes precedence, so no matter the stage of care, if an appointment is double-booked it will show the configured double-booking colour.

To double-book an appointment

1. Double-click on the Clipboard to open the Edit Appointment window.
2. Select the required patient.
3. Enter the required appointment details (services, provider, length, notes etc.)
4. In the Appointment Time field type the time for the appointment, as shown below.
   (Remember to use am or pm at the end of the time, if using the 12-hour clock)

   

5. Click the Save button. The appointment will now be saved at the Time specified.

   You will notice that the View Week and View Day area will change to a different colour for the time these appointments overlap. This clearly identifies any double booking when looking through the appointment book (shown as bright green in the example below).

   

   

To double-book an appointment (alternative method)

If you can see the time to double book in the View Day area (such as 2.45pm in the above example), set up the appointment on the clipboard without entering a time and then drag it to the required appointment time.