See also:
Configuring Patient Payments
To open the patient Payments window
You can open the Patient Payments window in multiple ways.
TIP: The last three methods listed below automatically display the details for the current patient, so you don't have to locate and select the patient, as the system has done this for you.
See also: Transactions menu
See also: Customising the Workspace Bar
TIP: The last three methods listed above automatically display the details for the current patient, so you don't have to locate and select the patient, as the system has done this for you.
Payment window options and fields
Some of these may not be present on your screen if not specifically configured to appear.
Sort By |
You can sort patient records in many ways. Click the Click the required option to select. This field is consistent across many windows that have patient selection. |
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Patient Code |
This field is used to select the patient making a payment. Use the |
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Patient Tool Bar |
This includes any or all of the following buttons: |
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Link this window to the previous window. The patient displayed in the previous window will automatically be displayed in this window. |
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Edit the patient’s details. |
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To configure the ‘Patient Payments’ window, e.g. if adding or removing a payment method. |
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Paid By |
A patient name can be displayed in this field. This could be useful if the person paying the account is not the patient who owes the money. This name will appear in: ‘Transactions’, ‘List Items’, ‘List Payments’ - and will be printed on the Cashing Up report. It could also be useful if the patient is paying by a cheque labelled with a different name, such as a company cheque. |
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Date |
This is the date the payment is processed and will automatically default to the current date. This field can be modified if necessary, e.g. for post-dated cheques or when processing Automatic Payments from the bank statement. |
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Provider |
This field is used to select which provider the payment will be processed under and can be changed using the scroll arrows, List button or the F4 key. The Provider field (if displayed), will automatically suggest which provider should receive the payment. The provider with the oldest open invoice is EXACT’s first choice but if there are no open invoices (e.g. none unpaid), the patient’s usual provider is displayed. This can also be changed using the scroll arrows, List button or the [Ctrl][L] key. |
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Bank Account |
This will be set to the default for the practice (if set) but can be overridden if required by clicking in the field and choosing another account from the drop-down menu. |
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Family Members |
Any patients that have been set up as family members will be listed here, and payments made for them by ticking the checkbox beside their name. |
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Stock Items |
To add stock items (such as toothbrushes, dental floss, etc.) to be sold to the patient at payment time, highlight the item in the right-hand box, and click the |
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Current Owing |
The current amount owing, before treatment. |
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Add Completed |
Additional amount for any treatment completed since the last bill. Will be included only if the checkbox is ticked. |
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Add Planned |
Additional amount for any planned treatment. This will be included only if the checkbox is ticked. |
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Payment Due |
Total payment due. If (as in the case of non-cash payments) the Set tendered amount to payment due checkbox is ticked, the Amount Tendered field (see below) will be equal to this. |
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Edit Allocations: This button opens a dialog window and allows you to specify how the payment is to be allocated across current patient charges. |
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Amount Tendered |
Enter the amount tendered by the patient. |
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Less change Owed |
The change to be given (Amount Tendered less Payment Due). This is only displayed if the checkbox is ticked AND the checkbox next to the "Payment Due" field is not ticked. |
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Today's Payment |
This is equal to the Payment Due or the Amount Tendered (whichever is the smaller amount). |
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Payment Type |
Use the |
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Bank + Branch |
You can use these fields to enter the bank and branch names (where configured). |
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Comment |
If the Bank/Branch fields are not displayed, this field allows you to enter any comment relevant to the patient payment. |