Configuring the Departure List

What does this configuration achieve?

This creates a template for the possible tasks in the Departure List that appears as a pane on the left side of the Main screen.

To configure the Departure Details screen

  1. Access the Appointment Workflow Wizard to display the first screen, the Departure Details:

    PatientRetentionWorkFlowWizard-1_v11

  2. Check the appropriate boxes on this screen. When you click Next >, the appropriate configuration screens will display.

     

    Book a Planned Treatment Appointment

    Prompt the Receptionist to schedule bookings based on the Providers' planned treatment on the chart.icon-CheckBox-checkedicon-CheckBox-unchecked

    PromptOptions

     

    Book a Recall Appointment for Treatment Complete Patients

    Prompt the Receptionist to book future appointments for patients whose current treatment is completed, and for whom no further treatment has been planned on the chart. This is only selectable if your Manage Recalls parameters are configured.

     

    Process a Payment

    Prompt the Receptionist to process patient payments. This by default includes all invoiced amounts, and can be configured to include completed, un-invoiced treatments, and planned treatments.

     

    Prompt for Email Address or Mobile Phone, if Missing

    Prompt the Receptionist to ask for details if a patient's email address is missing, or mobile phone number is missing from the records.

     

     

    Custom options

    Prompt the Receptionist for custom reasons that are not by default included on the Departure Details screen. This could be any task that is relevant to the practice.

SEE ALSO:

Improving system performance via Departure List options

See also...

Configuring Appointment Workflow

Configuring Appointment Arrival Options

Accessing the Appointment Workflow Wizard

Configuring Planned Treatment Appointment

Configuring online booking of planned treatment

Improving system performance via Departure List options

Configuring Recall Appointments

Configuring Payment Processing

Configuring Contact Details

Configuring Custom departure tasks

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Configuring Planned Treatment Appointment