Configuring HICAPS Connect Service Controller

Once the Hicaps Connect component installs and the computer is rebooted, you will notice a new icon like this displayed at the bottom right-hand corner of the windows task bar. (In a Terminal Services environment, this may show up as a blue icon.) This icon represents the Hicaps Connect Service Controller and allows a user to configure a "default" Hicaps Terminal if a Terminal ID is not set up in EXACTfor a particular workstation.
If the icon is not showing, you can start the service from the new item added to the list of programs in your Start menu:

Note: If the icon does not appear in the bottom right hand corner of the windows task bar, this could be due to a firewall or similar application blocking it.

It is important that this icon shows up on the task bar as it might affect the way claim is being transmitted. Please contact your computer technician to have the following files enabled for FULL ACCESS.

1. HicapsConnectClient.exe (program folder "C:\Program Files\HicapsConnect" folder)
2. HicapsConnectService.exe (program folder "C:\Program Files\HicapsConnect" folder)
3. HicapsConnectServiceController.exe (program folder "C:\Program Files\HicapsConnect" folder)
4. HicapsConnectDiagnosis.exe (program folder "C:\Program Files\HicapsConnect" folder).

To access the configuration facility, right-click on the icon (or select the 'HicapsConnectServiceController', from the Start menu) and select "Configure" from the popup menu displayed:

A dialog like the following example will be displayed; this will be blank for a new install, otherwise it will show the current default terminal.

To set a default Terminal, ensure that a Terminal is connected to the workstation. Click on the icon to refresh the list of Terminals that are connected to the workstation. Select from the list of Terminals to set as the default and then click on "Save" to save the settings. Leave all other settings unchanged.

EXACT Configuration

In EXACT you must ensure that a Terminal ID is configured for the particular workstation.

1. Select 'HICAPS' from the Configure menu:
   
2. The first time you do this, A message like the following example will be displayed:

   

   Click the button, or press the key.

3. The HICAPS Connect Setup screen is displayed, like the following example:
   
   Ensure the HICAPS terminal and the PC it is connected to are turned on, and it should appear in the 'Terminals' field.
   A terminal is selected by clicking on the drop-down in the 'Terminals' field. The button will refresh the list.
   The Request pane shows information sent from EXACT to the terminal, and the Response pane shows the information sent from the terminal back to EXACT.
   
4. Once the terminal has been set, click the button, and the HICAPS Parameters dialog is displayed.
   (This is also available from the Configure > HICAPS menu option.)
   
   This allows you to view and configure all the parameters used by EXACT to run HICAPS (see next topic).