Installing/Upgrading EXACT to Version 10.11+

To use HICAPS Connect, ensure that you have installed or have been upgraded to EXACT version 10.11 or later.

For more information on how to install or upgrade EXACT, please refer to Software of Excellence Support.

If you already have an EXACT Version 10.11 (or later) upgrade CD, but haven't yet run the update, do the following:

1. Insert the CD supplied into the CD drive of your computer.
2. Read all of 'Step 1 - Upgrade Instructions' on the menu displayed, and follow the instructions to backup EXACT, disable your antivirus software etc.
3. Proceed to 'Step 2 - Install EXACT'.
4. When EXACT has been installed/upgraded, proceed to 'Step 3 - Misc Items', and install HICAPS Connect (see the next Help topic for more details).