Installing HICAPS Connect Components

The process described below assumes you have already upgraded EXACT to the appropriate version, as described in the previous section. If this is not the case, please do so before continuing.
For your convenience, a CD is available from Software of Excellence Support which contains all the components required to upgrade EXACT, the .Net framework, and install HICAPS Connect.

In order for HICAPS Connect to function properly, the following steps must be taken:

1. Identify the computers which are to run HICAPS Connect, the terminal numbers, and how the computers are to connect to the terminals.
2. Microsoft .Net 3.5 SP1 must be present on these computers. If it is not already present, the installer on the CD will notify you it is missing, and install it for you.
   Note that this requires internet access, in order to download .Net from the Microsoft website.
3. Install the HICAPS Connect Service Controller.

Identify HICAPS Connect Computers

Prior to installing HICAPS Connect or the .Net Framework, first identify the computers on which you would like to install Hicaps Connect. Depending on your configuration needs, you may have:

• HICAPS Connect installed onto a standalone computer,
• Multiple computers each connected to their own HICAPS terminal,
• Multiple computers connected to one HICAPS terminal,
• A terminal services environment (i.e., Remote Desktop),
• A combination of any of the above.

Once you have identified the computers to install to, you may then start installing the necessary files. Note that the HICAPS Connect Program only needs to be installed onto the computers which are going to interface with the HICAPS Terminal, not all machines.

Instal Microsoft .Net Framework 3.5 SP1

1. Prior to installing the HICAPS Connect Service Controller, if you wish you can check if a copy is installed on your computer. To do this, go to Control Panel, which is accessed from your PC's "Start" menu.
   Versions up to Windows XP:
   Select the 'Control Panel' menu item "Add/Remove Windows Components" or "Add/Remove Programs". Look for the entry shown below:
   
   
   Windows Vista:
   Click on "Programs" then the "Programs and Features" option. Scroll down to the Microsoft .NET Framework entry and the version number is listed there.
   No 'Control Panel' access, or can't find the .NET version?
   Using Windows Explorer, find the folder C:\Windows\Microsoft.NET\Framework; there should be a "v3.5" folder:
   

2. If the framework is not installed, or you are unable to determine which version is installed using the methods above, go to the menu of the installation CD supplied, and select "Step 3: Misc Items".
   From this menu, select 2. Install Microsoft .NET Framework 3.5 as shown below:

   
   

3. Once the installation process is completed, go back to Control Panel to see if the Framework has been installed with the version 3.5 SP1. If it does not exist there, then you may have to reinstall the Framework.
4. After the .NET framework has been successfully installed, go back to the installation CD menu, and select 3. Install Hicaps Connect.
   (Note that if an earlier version of HICAPS Connect has already been installed, this will be replaced).
5. The following dialog will be displayed; this is a binding legal agreement, so read it carefully before making sure the "I Accept" checkbox is ticked, then click the button:
   
6. The following window specifies where HICAPS Connect is installed:
   
   Although you can change the location, we recommend you accept the default location, and click the button.
7. After a brief time, the files will have been installed, and you will be advised that a reboot of your PC is required:
   
   
   If it is not convenient to restart the computer now, you may click the 'No' button and restart it later.
   In this case, the HICAPSConnect wizard will be finished and you will have to remember to restart the PC to complete the process.

   Once the PC has been restarted, you may be advised by Windows Security that it has blocked some features of the software.
   If so, click the "Allow Access" or "Unblock" button as appropriate.

8. There will now be a new icon on the taskbar of Windows, like this or this
   This provides access to the HICAPS Connect Service Setup window (see next topic).