Campaign progression and user permissions

(Users require appropriate access rights - see Configuring user rights for Marketing Manager)

Campaigns progress through statuses in their life cycle:

Permissions:

Permissions are in relation to the campaign status:

• Users can edit up to the Campaign offer start date, after which the Campaign is Read Only except for campaign treatment end date and the cost fields.
• Users can remove Campaign Media types during the campaign.
• Users can delete campaigns at Planned and Awaiting Start statuses.
• A superuser can also delete a Stopped campaign.
• Users can start automated campaigns at Awaiting Start and Paused statuses.
• Only the Support Desk can delete Completed campaigns.