Adding Recalls to Appointment Book slots

NOTE: This does not apply to automated recalls, for which appointments may be confirmed without user intervention.

To add a recall to an appointment book slot

1. Double-click the Recall Date in the Recalls Tab to display details for the Recall:

   

   This shows the duration of the appointment needed (taken by default from the services configuration), the service type, and the last seen Provider. Ideally your appointment should be to this same Provider for this duration. The service type may be important for booking if your Practice groups services by dates and times.

2. Locate an available slot in the Appointment Book to match the Provider in the recall (Dentist or Hygienist). Note that EXACT won't let you add a Dentist booking to a Hygienist Provider, or vice versa.