Prebooking is when a patient recall is booked before the patient leaves the Practice.
Prebooking is indicated by means of a dark green graphical bar:
The light green represents patients who should potentially be prebooked, but for some reason are not.
A high level of prebooking is a health-indicator for a Practice, so the more dark green the better.
The Appointment Workflow is a patient retention utility that facilitates prebooking.
Recall information deriving from Recall Manager can be listed as a booking task on the Receptionist's departure task list for each patient. This task list integrates with appointment books, and lists the tasks for the Receptionist to complete during a patient's departure.
For example, here the Receptionist is viewing a task to issue a brochure:
