Requirements for Recall Manager

• Recall Manager requires EXACT software version v11.1 or later.

  Note that when EXACT is updated to version 11, Recall Manager adopts the recall configuration from the earlier software, and these parameters can then later be edited if necessary.

• Variable Recall Default Values requires at least EXACT v12.2.
• Presentation Manager module must be switched on.
• These EXACT communications tools are highly recommended for optimal automation:
  • SMS and SMS Replies
  • EasyPost
  • Email
  • Online Booking
• For new installations of EXACT, recall parameters must be configured from the Recall Manager Configuration.

  NOTE: Recall Manager will not attempt to contact INACTIVE patients.