Processing a payment for a Patient without an appointment

Scenario:

If a patient arrives solely to pay an account, they will not have an appointment booked, so a payment is unable to be actioned by highlighting their appointment and clicking the Payment button.

In this case, to use the appointment book to take their payment, you will need to select any patient to activate the Payment button, then select the correct patient using the keys or the (List) button.

To process a Payment for a Patient without an appointment

1. Highlight any patient’s appointment.
2. Click on the Payment button to display the Patient Payments window with the arbitrarily selected patient’s details.
3. Now select the correct patient: Click on the patient’s code and use the keys or List button to select the correct patient.
4. Enter the required details including Payment amount, Payment type and any additional information such as the bank/branch for cheque payments.
5. Click to complete the payment entry.

See also: Options in the Patient Payments Window for details of the various options and fields.

Alternatively, you can use one of the other methods to open the Patient Payments window, then enter the payment details as above.