To use the EFTPOS functionality of the HICAPS terminal, this option will need to be configured by ticking the checkbox in the HICAPS Parameters screen. Data for payment types assigned to the payment categories "Debit Card" and "Credit Card" will be sent by EXACT to the HICAPS terminal electronically.
There is very little functional difference in processing payments through the terminal. EXACT will simply provide the terminal with the payment amount so that you don't have to enter this on the terminal and when the payment has been accepted EXACT will process it. If the payment is declined, EXACT will return you to the Payment window without having created the payment.
If for whatever reason the terminal cannot be accessed by EXACT you will be presented with the following message:
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"EXACT could not connect to the HICAPS terminal. Would you like to process the payment manually? Please note that manual payments will only affect the transaction details in EXACT and you will still need to collect the funds from the patient." |
The button is defaulted, as in most cases if there is no communication between EXACT and the HICAPS terminal there is little point in using the EFTPOS option. If you choose to process the payment manually and click
EXACT will simply create the payment with a "manual prefix" and will not attempt to send the data to the terminal. The payment will then need to be made by entering the payment details into the 'Payment' dialog in EXACT and the patient will need to pay by other means such as cash or cheque.