Marketing Manager Alert

The Marketing icon in the workspace bar functions as an Alert:

MM-Alert1

(This requires that you have added the Marketing icon to the workspace bar per user)

To use the Marketing Manager Alert

When you see the red exclamation on the icon, hover your mouse cursor over the icon to view the alert message:

MM-Alert2

These messages are possible:

One or more of your automated campaigns are paused

> Open the Marketing Manager Desktop to investigate.

There has been a recent problem sending automated campaign information (Campaign Automation only)

This can only happen with an automated campaign.

> First check if this is due to an infrastructural issue such as a lost Internet connection or a network error. If you cannot resolve the issue please contact the Support Desk.

See also...

Using Marketing Manager

Terminology for Marketing Manager

Preferences to contact patient

Excluding patients who have had a campaign service invoiced

Primary areas of Marketing Manager

Adding an icon to the Workspace Bar

Creating a new Campaign

Creating an Automated Campaign

Configuring Campaign Design Email Templates

Marketing Manager Desktop

Matching Calls to Patients

Marketing Manager Dashboard

Contact Lists for marketing campaigns

Contacting patients from the contact list tool bar

Removing services from Appointment Book Quick Service

Tracking patient campaign contacts

Opting patients out of and back into campaigns

Next >>

Creating a new Campaign