Deleted and retained data

This data is deleted:

• Any open unpaid amounts
• All charting, appointments, documents, notes, claim data, recall data, contact entries
• Xrays (EXHANCE)
• Videos/Images (EXAMINE)
• Xrays (EXaminePro)
• Any letters sent or scanned into the Patient file (bypassing the Windows Recycle Bin).
• All data in the patient record is obfuscated so that Transactions can be retained without identifying the patient
• Deleted records are hidden from all patient search functions
• Following deletion, there is no patient-identifying data left on the system
• The deleted patient is marked as inactive, prevented from booking and has all existing recalls set to to “Do Not Recall”.

This data is retained:

• Transactions remain with the deleted patients, but the patient details are obfuscated and therefore no longer recognisable.
• Due to the way EXACT currently functions, all transactional items must be retained for historical reporting purposes. In reports all deleted patients are referred to as **DAD[No.], such as **DAD17.
• Invoicing is unaffected - the invoices themselves refer to **DAD[No.] patients without identifying the patients.
• Financial reporting remains intact and historically valid.